We're writing this blog post today to share an important update about our postage policy. As a small business specialising in 3D printed products, we've always aimed to provide the best possible service to our customers. This includes everything from the quality of our products to the efficiency of our delivery system.
In the past, we've offered free postage on all our products. This was our way of saying 'thank you' for choosing our small business in a big market. However, as we continue to grow and adapt to the ever-changing business landscape, we've realised that this approach needs to evolve.
You may be wondering why we're moving away from free postage. The answer is simple: sustainability. As a small business, we need to ensure that we're able to continue providing you with the high-quality, innovative 3D printed products you've come to love. By adjusting our postage costs to reflect the actual postage prices, we're taking a significant step towards long-term sustainability.
The Benefits for You
While this change might seem like it only benefits us, it's actually a win-win situation. Here's why:
Improved Service: By charging actual postage prices, we can invest more in improving our services. This includes faster delivery times, better packaging, and the ability to offer more diverse products.
Transparency: We believe in being transparent with our customers. By charging the actual postage prices, you know exactly what you're paying for. There are no hidden costs or markups in the product prices to cover 'free' postage.
Supporting Small Business: By paying for postage, you're directly contributing to the growth and sustainability of our small business. This enables us to continue providing you with unique, high-quality 3D printed products.
Environmental Responsibility: Free postage can often encourage unnecessary purchases. By charging for postage, we hope to promote more mindful shopping, reducing waste and contributing to a more sustainable environment.
Our Commitment to You
We understand that this is a significant change, and we want to assure you that our commitment to customer satisfaction remains our top priority. We will continue to strive for affordable, competitive postage rates and will work tirelessly to ensure that our products reach you in the best possible condition.
We're incredibly grateful for your continued support and understanding as we make this transition. We believe that this change will allow us to serve you better and ensure the longevity of our small business in the 3D printing industry.
Thank you for being a part of our journey. We look forward to continuing to bring your 3D printed dreams to life!
The Hogarth Workshop